

| WELCOME TO HANSEN'S OUTDOOR SERVICES LLC |
| OUR HISTORY Hansen's Outdoor Services is a Merrimack, NH-based, family-owned and run company now in our 15th year of business. Ron Sr. and Lynn have operated Hansen's since February of 1995 and have been Merrimack residents for over 55 years. Ron Sr.'s 30 years' experience in the "Green Industry" in the residential, commercial and municipal marketplaces, together with Lynn's 18 years of experience in marketing and customer service make us an excellent team in this business venture. We are registered with the Secretary of State's Office. OUR PRIORITIES Hansen's top customer priorities are Quality and Service. We have established a solid multiple-year return customer base which is consistently impressed with the professional quality of service offered by Hansen's. We have several pieces of specialized landscape maintenance/installation equipment to give you the very best results on your project. All of our vehicles and tools are fully insured and regularly maintained in good order. What can you expect from any Hansen crew? We are always neat, well groomed, professional and polite. Our work is guaranteed to your satisfaction. FOCUS ON SAFETY AND PROFESSIONAL CONDUCT Hansen's is highly committed to on-the-job safety and professional conduct. All staff members commit to Standards of Safety & Conduct which address Equipment & Safety, Customer Relations, Dress & Grooming, and Speech & Decorum. Hansen's has worked with its insurance safety experts to establish a comprehensive safety plan that each employee reads, signs and abides by. Conduct & Safety reminders are distributed and discussed regularly. |